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Connect Hearing is an audiology clinic which provides hearing aids for individuals with varying degrees of hearing loss. Located in Naperville, IL, this company serves the western suburbs of Chicago, including Lisle, Downers Grove, Woodridge, Wheaton, West Chicago, Bolingbrook, Lemont, Aurora, North Aurora, Warrenville, Winfield, Plainfield, and Boulder Hill. The company has been in business since 2011 and has centers across the country which provide individuals with a two week trial of a customized hearing aid to enable them to determine if the hearing aid offers them the level of support they are seeking.
The company sells a variety of hearing aids for hearing loss that ranges from minor to severe. Almost all of the hearing aids that they sell are digital and are customized to the client's ear canal. They can be fitted to match the client's skin color. The smallest versions sit in the ear canal, while larger versions wrap around the ear and sit behind the ear while remaining unnoticeable. The version that the client receives depends on the degree of hearing loss and the needs of the client. Brands include Phonak, Unitron, Siemens, Sonic, Widex, and Oticon. The company's technicians can advise clients whether they need one or two hearing aids, though it is generally advised to wear two in order to protect against further hearing loss and to compensate for minor hearing loss in one or both ears.
Visit the website for Connect Hearing to learn more hearing loss, view the different hearing aids available, and contact the company to schedule an appointment for a consultation and hearing aid fitting.
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A BBB Accredited Business since
BBB has determined that Connect Hearing Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Connect Hearing Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500
Type of Entity
Business ManagementMs. Donna Mehrabi, Digital Content Strategist Associate General Counsel Associate General Counsel Mr. Craig Cameron, CEO Ms. Theresa Jabaley, President M.A. Ms. Teresa Patrick, Office Administrator
Hearing Aids & Assistive Devices Audiologists All Other Health and Personal Care Stores (NAICS: 446199)