BBB Business Review

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This business is not BBB accredited.

Audibel Hearing of Westmont

Phone: (630) 968-4327 21 E Ogden Ave STE 201, Westmont, IL 60559 View Additional Email Addresses View Additional Web Addresses

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Audibel Hearing of Westmont is a hearing aid and assistive device center which provides consultations and hearing aid fittings to individuals who are hard of hearing. This center serves the western suburbs of Chicago, including Hinsdale, Willowbrook, Darien, Burr Ridge, Downers Grove, Indian Head Park, Countryside, La Grange, Oak Brook, Oakbrook Terrace, Westchester, La Grange Park, Lisle, Woodridge, Brookfield, Hodgkins, Willow Springs, Lombard, Elmhurst, Berkeley, Hillside, Broadview, Hines, Glen Ellyn, and Wheaton. Services available from this company include consultations, hearing testing, custom hearing aid fittings, hearing aid repairs, custom swim and ear plugs, custom hearing protection, hearing aid batteries and accessories, assistive listening devices, medical referrals, and hearing awareness programs.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Audibel Hearing of Westmont include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Audibel Hearing of Westmont
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 27, 2013 Business started: 10/19/2011 Business started locally: 10/19/2011 Business incorporated 10/19/2011 in IL
Type of Entity


Business Management
Mr. Adam Dell, Owner Donna, Office Manager
Contact Information
Principal: Mr. Adam Dell, Owner
Customer Contact: Donna, Office Manager
Business Category

Hearing Aids & Assistive Devices Hearing Aids Parts & Repairing Health & Wellness Health & Medical - General Medical Equipment & Supplies All Other Health and Personal Care Stores (NAICS: 446199)

Alternate Business Names
Dell Hearing Inc

Customer Review Rating plus BBB Rating Summary

Audibel Hearing of Westmont has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.