BBB Accredited Business sinceAdditional Locations
1 of 1 images | See All Images >>
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Based on the results of your hearing assessments and lifestyle audit, your AccuQuest Hearing Healthcare Practitioner can provide hearing aids from many different manufacturers to make sure you get The Right Hearing Aids:
The hearing aid solution that matches your unique need, lifestyle and budget.
Hearing Aid Manufacturers include:
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that AccuQuest Hearing Centers, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AccuQuest Hearing Centers, Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 38 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||38|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Brian Highfill, Vice President Mr. John Temple, President
Hearing Aids & Assistive Devices Hearing Aids Parts & Repairing All Other Health and Personal Care Stores (NAICS: 446199)
Products & Services
AccuQuest Hearing Centers, Inc sells the following brand(s): AccuQuest, Bernafon, NuEar, Oticon, Phonak, ReSound, Siemens, Sonic, Starkey, Unitron, Widex
AccuQuest Hearing Centers, Inc offers the following product(s): Custom ear molds for musicians, Hearing aid accessories, Hearing aid batteries, Hearing aid care and cleaning supplies, Hearing Aids, Hearing Protection
Method(s) of PaymentWe accept all major commercial insurance plans, offer several forms of financing and accept credit cards, debit cards & personal checks.
Refund and Exchange PolicyMany states have set mandatory trial periods of 30 days or more so you will have plenty of time to 1) get used to wearing your new hearing aids, 2) to get used to hearing the world again at a normal volume and 3) to retrain your brain to hear and understand tones and sounds it may not have heard at a normal volume for many years. Illinois, for example, mandates a 30 day trial period.
Alternate Business NamesAccuQuest Hearing Centers, Inc. Summit Audiology
AccuQuest located at 2800 W Higgins Suite 895 in Hoffman Estates is the Headquarters for this business. If you need to file a complaint please refer to the corporate office. AccuQuest has requested that before filing a BBB complaint, consumers contact Joe Porritt at firstname.lastname@example.org or 847-915-4628.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview