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BBB Accredited Business since

L.A. Fitness

Additional Locations

Phone: (949) 255-7330 Fax: (949) 660-5634 View Additional Phone Numbers 1000 Winston Plz, Melrose Park, IL 60160 View Additional Email Addresses

Click for BBB Rating on L.A. Fitness

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that L.A. Fitness meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for L.A. Fitness. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for L.A. Fitness.

Additional Information

BBB file opened: February 21, 2009 Business started: 11/01/1984 Business started locally: 11/01/1984 Business incorporated 02/28/2005 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Aylin Medina, Corporate Relations-Administration Mr. John Gaston, President Ms. Jill Greuling, Vice President of Operations Mr. Steve Hamilton, Manager Ms. Dana Kial, Member Relations BBB of San Diego, Orange, Imperial Counties Ms. Lauren Reeve, Manager
Contact Information
Principal: Ms. Aylin Medina, Corporate Relations-Administration
Business Category

Health Clubs Training Programs Health & Fitness Program Consultants Personal Trainers Fitness and Recreational Sports Centers (NAICS: 713940)

Alternate Business Names
Bally Total Fitness-Melrose Park Bally Total Fitness-Morton Grove Body of Change - Bolingbrook Body of Change - Chicago Body of Change - Evanston Body of Change - Hanover Pk Body of Change - Tinley Pk Body of Change- Alsip Body of Change- Matteson Body of Change-Naperville L A Fitness International, LLC Pro Results

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.