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BBB Business Review

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BBB Accredited Business since

Priority PICC Solutions LLC

Phone: (888) 742-2765 Fax: (630) 324-7139 View Additional Phone Numbers 13350 Derby Rd, Lemont, IL 60439

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A nurse owned vascular access/Peripherally Inserted Central Catheter(PICC) company that provides PICC/Venous access services in the greater Chicago land area to nursing homes, hospitals and doctor facilities. Services include: PICC/Midline lines placement, port access, difficult PIV insertion, and central catheter declots at the point of care.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Priority PICC Solutions LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Priority PICC Solutions LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Priority PICC Solutions LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 05, 2012 Business started: 05/08/2008 in IL Business started locally: 05/08/2008 Business incorporated 05/12/2008 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Julio Santiago, Co-Owner Mrs. Mary Santiago, President/Co-Owner
Contact Information
Principal: Mr. Julio Santiago, Co-Owner
Business Category

Health Care - Staffing Nurses Health & Medical - General Offices of All Other Miscellaneous Health Practitioners (NAICS: 621399)

Method(s) of Payment
Checks, Automated Clearing House(ACH) and Credit Cards
Products & Services

This company offers vascular access services for healthcare facilities, i.e. hospitals, outpatient and nursing homes needing evaluation and administration of PICC line.
Specialties: of PICC line

PICC line insertions at bedside
PICC line repositioning
Homecare instructions/discharge teaching for patients with indwelling central catheters
Repairing broken or leaking PICC lines
Declotting PICC lines and other CVC's
Central line dressing changes
Difficult Peripheral Intravenous (PIV) insertions
Educational Inservices
Research/Data Collection/QI process


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.