BBB Accredited Business since 10/01/2013
Serenity Living, Inc.
(877) 232-518118216 Harwood Ave, Homewood, IL 60430-2144 Send email to Serenity Living, Inc.
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Serenity Living, Inc, is a health care referral program that helps to educate senior citizens about common health problems and about the services available to them through Medicare and other programs. Located in Homewood, IL, this company serves the southern suburbs of Chicago, including South Holland, Hazel Crest, Country Club Hills, Flossmoor, Olympia Fields, Matteson, Chicago Heights, Park Forest, Harvey, Riverdale, Markham, Thornton, Glenwood, Oak Forest, Lansing, Tinley Park, and Orland Hills. This company also operates in Indiana, Michigan, Texas, Virginia, Arizona, Ohio, and California. The company has been in business since 2009 and sponsor health fairs to provide educations about common health problems and dispel myths about Medicare, as well as provide assistance with receiving financial and legal help.
Services available from this company include skilled nursing, laboratory services, physical therapy, occupational therapy, speech-language therapy, cardiac and pulmonary care, disease and pain management, respiratory care, wound care, diabetic care, infusion services, homemaker services, home medical equipment, and visiting physician services. The company can also direct senior citizens to the appropriate state or local agency that can help with CEDA assistance for light and gas bills, a free cell phone, social work, and prescription delivery. Services are covered through Medicare or an individual's insurance, so they are provided at little or no cost to the recipient, and services run on a nine-week cycle, so if the client is satisfied, he or she can re-enroll to continue using the services, or discontinue the services if dissatisfied.
Visit the website for Serenity Living, Inc, to learn more about the services available from this company and to contact the company to enroll in the program.
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A BBB Accredited Business since 10/01/2013
BBB has determined that Serenity Living, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Serenity Living, Inc.'s rating include:
- Length of time business has been operating.
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Factors that raised Serenity Living, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Serenity Living, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: March 2011, IL
Contact InformationPrincipal: Ms. Sundae Williams (President)
Health Care Referral, Home Health Services