BBB Business Review

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This business is not BBB accredited.

American Health Information Management Assoc.

Additional Locations

Phone: (312) 233-1100 Fax: (312) 233-1090 View Additional Phone Numbers 233 N. Michigan Ave.  21st Floor, Chicago, IL 60601 http://www.ahima.org


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Health Information Management Assoc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Health Information Management Assoc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 17, 1994 Business started: 06/01/1928 Business started locally: 06/01/1928
Business Management
Ms. Dawn Bibbs-Morrissey, Director, Business Development Initiatives Mr. Jay Carino, Customer Relations Manager & Ombudsman Ms. Lynne Thomas Gordon, CEO Mr. Scott Mackenzie, Sr. Director, Member Engagement & Strategy Ms. Janet Schreiner, DIrector, Customer Relations
Contact Information
Principal: Ms. Dawn Bibbs-Morrissey, Director, Business Development Initiatives
Customer Contact: Ms. Janet Schreiner, DIrector, Customer Relations
Business Category

Health Care Management Services - General Non Profit Organizations - General Membership Associations Professional Organizations Health & Medical - General Office Administrative Services (NAICS: 561110)

Alternate Business Names
AHIMA American Health Information Management Associ... American Health Information Management Association
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.