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Health and Fitness Insitute has 1 locations, listed below.

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    Business ProfileforHealth and Fitness Insitute

    Health and Wellness

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7020 High Grove Blvd, Burr Ridge, IL 60527-7595
    BBB File Opened:
    6/5/2013
    Contact Information

    Customer Contact

    • Amanda Fields, Senior Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I received 2 charges from this business on my credit card. One was for $4.95 on May 27th, 2022 and the other was for $59.95 on June 9th, 2022. I called the number listed on my credit card and the person reading a sales script told me I had signed up for a subscription account. I NEVER signed up for a subscription with this company. She claimed that I could have signed up through a third party but she does not have that information. She continued to reply with her scripted sales pitch and I continued to inform her that I never signed up for any wellness program and I wanted to know how they had my personal information. She offered to cancel my subscription, that I NEVER signed up for, But would not refund my money. I hung up and filed a fraud claim and charge dispute with my credit card company. Upon googling the company the first few items that come up appear to be people reporting the same type of scam/fraud. How did this company get my personal information??? Is this a criminal enterprise? I would like the full details of how this company obtained my credit card and personal information in order to determine if I need to file a criminal complaint. I would also like a full refund.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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