BBB Business Review

BBB Accredited Business since 11/01/2011

Acucenter Pain Clinic

(847) 615-1516222 E Wisconsin Ave Ste 111, Lake ForestIL 60045-1700 Send email to Acucenter Pain Clinic



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Description

Acucenter Pain Clinic is a health clinic which provides acupuncture, acupressure, Qiqong, and other types of traditional medicine for a variety of health disorders and conditions. Located in Lake Forest, IL, this clinic serves the northern suburbs of Chicago, including Lake Bluff, Great Lakes, Green Oaks, Mettawa, Bannockburn, Highland Park, Highwood, Deerfield, North Chicago, Libertyville, Lincolnshire, Buffalo Grove, Riverwoods, Vernon Hills, Mundelein, Glencoe, Northbrook, Winnetka, Northfield, Prospect Heights, Wheeling, Arlington Heights, Long Grove, Kildeer, Kenilworth, Wilmette, North Chicago, Grayslake, Waukegan, Gurnee, Gages Lake, Beach Park, Wadsworth, Grandwood Park, Zion, and Lindenhurst. The company has been in business since 1993 and is owned by Dr. Deng and has studied Chinese medicine. He graduated from Zhong Shan Medical College, which is the oldest medical school in China, and specializes in pain management, such as lower back pain, fibromyalgia, plantar fasciitis, bone spurs, shingles, sports injuries, and other types of pain.

This office provides acupuncture, acupressure, Chinese medicine, Qiqong energy work, manual therapy, and medicinal herbal medicine to provide relief for a variety of different ailments, including arthritis, carpal tunnel syndrome, endometriosis, foot pain, headaches, migraines, multiple sclerosis, sciatic pain, nerve pain, Chronic Fatigue Syndrome, seizure disorders, pneumonia, mononucleosis, morning sickness, weight control, Irritable Bowel Syndrome, and Bell's Palsy. Each client will receive individualized therapy in accordance with their symptoms, which can include acupressure, acupuncture, and herbal medicines.

Visit the website for Acucenter Pain Clinic to learn more about the center, read about Dr. Deng's background, and contact the clinic to request an appointment.

BBB Accreditation

A BBB Accredited Business since 11/01/2011

BBB has determined that Acucenter Pain Clinic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Acucenter Pain Clinic's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Acucenter Pain Clinic

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Health & Medical - General, Herbs, Consultants - Medical, Health & Fitness Program Consultants, Medical Service Organizations, Pain Management Services, Physicians & Surgeons - Sports Medicine, Physicians - Specialists, Acupuncturists

Additional Information

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BBB file opened: 02/04/2011Business started: 01/01/1993
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph 9th Fl
Chicago, IL 60601-3218
(312) 814-4500
http://www.idfpr.com

Contact Information
Principal: Dr. Dean Deng (Owner)
Business Category

Health & Medical - General, Herbs, Consultants - Medical, Health & Fitness Program Consultants, Medical Service Organizations, Pain Management Services, Physicians & Surgeons - Sports Medicine, Physicians - Specialists, Acupuncturists

Industry Tips
Contracts

Map & Directions

Map & Directions

Address for Acucenter Pain Clinic

222 E Wisconsin Ave Ste 111

Lake Forest, IL 60045-1700

To | From

LocationsX

1 Locations

  • 222 E Wisconsin Ave Ste 111 

    Lake Forest, IL 60045-1700(847) 615-1516

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Acucenter Pain Clinic is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Health & Medical - General

Contracts
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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.