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BBB Business Review

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Description

Marino Hardwood Flooring, Inc. is a hardwood flooring contractor that provides installation and maintenance. This company is located in Skokie, IL, and serves Chicago and the northern Chicago suburbs including Evanston, Niles, Morton Grove, Golf, Glenview, Wilmette, Winnetka, Northfield, Northbrook, Glencoe, Park Ridge, Des Plaines, Mt Prospect, Prospect Heights, Arlington Heights, Lincolnwood, Norridge, Rosemont, Elk Grove Village, Bensenville, and Franklin Park. Services this business provides includes the installation and service for hardwood flooring, flooring repair, laminate flooring installation and service, vinyl flooring, as well as wood finishing and staining.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Marino Hardwood Flooring, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Marino Hardwood Flooring, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Marino Hardwood Flooring, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 10/29/2001 in IL Business started locally: 10/29/2001 Business incorporated 10/29/2001 in IL
Type of Entity

Corporation

Business Management
Mr. Darius Papp, Manager Mr. Marino Papp, Owner
Contact Information
Principal: Mr. Darius Papp, Manager
Business Category

Hardwood Floor Contractors Hardwood Floor Maintenance Stair Builders Resilient & Vinyl Flooring Floors - Laminate Flooring Contractors (NAICS: 238330)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.