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BBB Business Review

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BBB Accredited Business since

All American Hardwood Floors Inc

Phone: (630) 910-3140 3421 Brewer Rd, Darien, IL 60561

BBB Business Reviews may not be reproduced for sales or promotional purposes.


All American Hardwood Floors Inc. is a hardwood floor contractor for commercial and residential customers. This business is located in Darien, IL, and serves the south-western Chicago suburbs including Naperville, Bolingbrook, Woodridge, Lemont, Palisades, Burr Ridge, Hinsdale, Westmont, Downers Grove, Lisle, Romeoville, Warrenville, Plainfield, Lockport, Joliet, Crest Hill, Fairmont, Orland Park, Oak Lawn, La Grange, and Burbank. This company provides hardwood flooring, hardwood maintenance, flooring resurfacing and sanding, and provides its services for both commercial and residential projects including home flooring, public schools, park districts, and gymnasiums as well as specific sport courts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All American Hardwood Floors Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All American Hardwood Floors Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on All American Hardwood Floors Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 11, 2008 Business started: 07/21/1992 in IL Business started locally: 07/21/1992 Business incorporated 07/21/1992 in IL
Type of Entity


Business Management
Mr. John P. James, President
Contact Information
Principal: Mr. John P. James, President
Business Category

Hardwood Floor Contractors Hardwood Floor Maintenance Floor Waxing, Polishing & Cleaning Floor Laying, Refinishing & Resurfacing Floor Removal, Resurfacing and Refinishing Floor Refinishing Floors - Raised Flooring Contractors (NAICS: 238330)

Customer Review Rating plus BBB Rating Summary

All American Hardwood Floors Inc has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.