BBB Business Review

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This business is not BBB accredited.

Primelife Home Improvement

Phone: (866) 306-7544 Fax: (708) 377-0363 View Additional Phone Numbers 1415 W Foster Ave, Chicago, IL 60640

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Primelife Home Improvement is a handyman services company which provides renovation and remodeling services for residential customers. This company serves downtown Chicago and the surrounding areas, including Des Plaines, Schaumburg, Arlington Heights, Rolling Meadows, Evanston, Skokie, Niles, Berwyn, Cicero, Oak Park, Park Ridge, Melrose Park, Schiller Park, Franklin Park, Stone Park, Northlake, Norridge, Harwood Heights, Lincolnwood, and Riverside. Services available from this company include safety equipment installation, general interior and exterior home repairs, window and door installation, lock installation, painting and drywall services, installing shelving and storage, bathroom repair, roofing, wall and ceiling repairs, room additions, renovations, flooring, and wheelchair ramp installation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Primelife Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 05, 2013 Business started: 06/14/1988 Business started locally: 06/14/1988 Business incorporated 06/14/1988 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Shelley Markle, CEO Ms. Heather Buckler, Office Manager
Contact Information
Principal: Ms. Shelley Markle, CEO
Business Category

Handyman Services Contractor - Disabled Access Contractors - Flooring Contractors - General Contractor - Remodel & Repair Home Improvements Home Improvements - Additions Roofing Contractors Construction & Remodeling Services Residential Remodelers (NAICS: 236118)

Alternate Business Names
Naper Valley Corporation

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.