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BBB Business Review

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BBB Accredited Business since

Carlson Contracting

Phone: (815) 717-8083

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Carlson General Contracting is a Chicago contracting company that performs a variety of home repair services. Located in New Lenox, IL, this company performs remodeling, installation, maintenance, and repair of major appliances and fixtures for residential, commercial, and industrial clients in Mokena, Frankfurt, and the rest of Chicagoland.

Services provided by Carlson General Contracting include the installation and repair of flooring, doors and windows, drywall, decks, fences, gutters, cabinets, and plumbing. This company also paints walls, performs fire and water damage restoration, and conducts general property maintenance such as cleaning gutters. For plumbing, Carlson General Contracting services and installs tubs, wet bars, toilets, sinks, showers, hot water heaters, pumps, garbage disposals, water softeners, water filtration systems, and gas lines. The company is a power rodding specialist, cleaning sewers and drains to avoid drain stoppage, which can damage walls and foundations through seepage and flooding.

Carlson General Contracting also performs remodeling of kitchens, bathrooms, and basements, or of complete houses. All of their services are covered under a warranty for one year, with additional warranty time available upon purchase. They are available 24 hours a day, seven days a week for emergencies. Payment can be made by PayPal directly on their website, and they offer a variety of promotions and coupons for different services.

Visit the website for Carlson General Contracting to view their photo gallery of completed projects, read reviews of their services, view the full list of services they offer, and request a free consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carlson Contracting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carlson Contracting include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carlson Contracting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 2012 Business started: 09/01/2010 Business started locally: 09/01/2010
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of Chicago
121 N La Salle St # 604, Chicago IL 60602

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

State of Illinois General Information
Phone Number: (312) 793-3500

Type of Entity

Sole Proprietorship

Business Management
Mr. Joseph Carlson, Owner
Contact Information
Principal: Mr. Joseph Carlson, Owner
Number of Employees


Business Category

Handyman Services Property Maintenance Cabinets Doors Doors - Installation Fence Contractors Fence Staining Fence Posts & Fittings Resilient & Vinyl Flooring Garbage Disposals - Household Propane Gas Plumbing Windows Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Property Management Fences - Vinyl Fences - Wood Deck Cleaning and Waterproofing Deck Cleaning & Sealing Contractors - Flooring Contractors-Drywall / Plastering Basement Waterproofing Kitchen Remodeling Carpenters Contractors - General Basement - Finishing Contractor - Remodel & Repair Doors - Repair Drywall Contractors Gutter Cleaning Contractors - Gutters Painting Contractors Patio & Deck Builders Deck - Repair Patio, Porch & Deck Enclosures Water Heaters - Repairing Construction & Remodeling Services Bathroom Remodeling Residential Remodelers (NAICS: 236118)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.