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BBB Accredited Business since

RainTrade Corporation

Phone: (847) 283-0006 Fax: (847) 283-0007 View Additional Phone Numbers 19 Skokie Valley Rd, Lake Bluff, IL 60044

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RainTrade Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RainTrade Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RainTrade Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 21, 2005 Business started: 01/01/1999 in IL Business started locally: 01/01/1999 Business incorporated 04/30/1999 in IN
Type of Entity


Business Management
Mr. Mike Milliman, Partner Mrs. Cindy Law, GM
Contact Information
Customer Contact: Mrs. Cindy Law, GM
Principal: Mr. Mike Milliman, Partner
Business Category

Gutters & Downspouts Manufacturers & Producers Siding Contractors (NAICS: 238170)

Alternate Business Names Rain Trade, Corp.
Products & Services

This company offers This company manufactures and supplies gutter products.

Additional Locations

  • 19 Skokie Valley Rd

    Lake Bluff, IL 60044 (847) 283-0006 (888) 909-7246


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/13/2015 Advertising/Sales Issues
11/24/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I have email/delivery communication proving that the vendor has failed to delivered purchased product. The vendor has been extremely uncooperative even as far as to provide false delivery tracking information. Primary contact with vendor has been Tony in their shipping Dept. A compliant has been filed with my credit card company also.

Desired Settlement: Financial reimbursement fur the original purchase amount.

Business Response: Initial Business Response /* (1000, 8, 2014/11/24) */ Contact Name and Title: ***** ***, Office Mgr Contact Phone: XXX-XXX-XXXX Contact Email: ********************** Mr. ****** placed an order on November 3 for 45 pieces of our 6" Clean Mesh Gutter Guard. We shipped them out that day but unfortunately we only shipped out 20 of them. Mr ****** called to let us know that he only received 20 guards not 45. We shipped out the missing 25 on the 10th and expedited the shipping. **** explained the situation to the owner and he gave Mr. ****** an additional credit back to his credit card of $76.62 (15%) for our mistake. Since Mr. ****** has received his order and has been issued a credit, I don't think it is necessary to refund the total of his order of $510.83. If he would like to return all of the guards, we would take them and refund him what he paid for them less the shipping and with a 20% restocking fee. Thank you, ***** *** Office Manager RainTrade Corp. XXX-XXX-XXXX, ext *** XXX-XXX-XXXX fax XXX-XXX-XXXX ********************

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on RainTrade Corporation
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)