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BBB Business Review

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BBB Accredited Business since

Chicago Gutter Glove LLC

Phone: (847) 791-8833 Fax: (414) 357-6862 1500 Jay Ave, Melrose Park, IL 60160 https://www.youtube.com/channel/UCYbp7Z7NOsGFmJOgSZmGKdg View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Gutter Glove of Chicago is a gutter and downspout company which installs gutter leaf guards for residential and commercial customers. This company serves the western suburbs of Chicago, including Stone Park, Maywood, Bellwood, Berkeley, Hillside, Franklin Park, River Grove, Forest Park, Schiller Park, River Forest, Oak Park, Westchester, Bensenville, Oak Brook, and North Riverside. Products available from this company include gutter guards, ice-melting gutter guards, heated panels, and sun awnings.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chicago Gutter Glove LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Chicago Gutter Glove LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chicago Gutter Glove LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 12, 2010 Business started: 03/29/2007 Business started locally: 03/29/2007
Type of Entity

Sole Proprietorship

Business Management
Luke Miller, Owner
Contact Information
Principal: Luke Miller, Owner
Business Category

Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards Contractors - Gutters Ice Melting Equipment & Supplies Awnings & Canopies Covers - Protective Siding Contractors (NAICS: 238170)

Products & Services

Chicago Gutter Glove LLC sells the following brand(s): Gutter Glove

Chicago Gutter Glove LLC offers the following product(s): Gutterglove Heated Panels, Gutterglove Icebreaker, Gutterglove Pro, Sunsetter Awnings

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.