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BBB Accredited Business since

5 Star Firearms

Phone: (847) 731-7898 View Additional Phone Numbers 41666 N Sheridan Rd, Zion, IL 60099

BBB Business Reviews may not be reproduced for sales or promotional purposes.


5 Star Firearms is a gun accessory company which sells gun reloaders and other products for revolvers and other calibers of firearm. This company serves a national customer base as well as consumers throughout the Chicagoland area, including in Evanston, Skokie, Niles, Arlington Heights, Schaumburg, Roselle, Rosemont, Buffalo Grove, Elk Grove Village, Carpentersville, Burlington, Bloomingdale, Blue Island, Alsip, Posen, St Charles, Geneva, Batavia, Crystal Lake, Fox River Grove, McHenry, Lake Zurich, Lake Villa, Gurnee, Libertyville, Mundelein, Lake Bluff, Lake Forest, Great Lakes, Deerfield, Glenview, Winnetka, Wilmette, and Park Ridge. Products available include speed loaders, speed loader carriers, blocks, wax, polish, books, targets, apparel, and colored gun accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 5 Star Firearms meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for 5 Star Firearms include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on 5 Star Firearms
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 09, 2011 Business started: 01/01/1991 Business started locally: 01/01/1991 Business incorporated 03/25/2002 in IL
Type of Entity


Business Management
Mr. Tom Hartford, President
Contact Information
Principal: Mr. Tom Hartford, President
Business Category

Gun sights, Scopes & Mounts Motorcycles - Supplies & Parts Auto Accessories Auto Machine Shops Machine Shops Machinery - Specially Designed Sporting Goods Stores (NAICS: 451110)

Customer Review Rating plus BBB Rating Summary

5 Star Firearms has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.