BBB Business Review

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This business is not BBB accredited.

Schnuck Markets, Inc.

Additional Locations

Phone: (314) 994-9900 Fax: (314) 692-6193 View Additional Phone Numbers All Locations, Rockford, IL 61103

Click for BBB Rating on Schnuck Markets, Inc.

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Schnuck Markets, Inc.. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Schnuck Markets, Inc..

Additional Information

BBB file opened: October 17, 1989 Business started: 11/01/1953 Business started locally: 11/01/1953 Business incorporated 06/11/1984 in MO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Ms. Joanie Taylor, Director-Consumer Affairs Ms. Mary Moorkamp, General Counsel & Secty Ms. Tammy Paskach, Executive Secretary Mr. Craig D. Schnuck, Chairman/CEO Georgeann Wicklund, Manager
Contact Information
Principal: Ms. Joanie Taylor, Director-Consumer Affairs
Business Category

Grocers - Retail Meat - Retail Pharmacies Bakers - Retail Fish & Seafood - Retail Frozen Foods - Retail Fruits & Vegetables - Retail Supermarkets and Other Grocery (except Convenience) Stores (NAICS: 445110)

Alternate Business Names
Schnucks Pharmacy Schnucks Pharmacy #318 Schnucks Pharmacy #747 Schnucks Pharmacy #756 Schnucks Pharmacy #757

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.