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BBB Business Review

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BBB Accredited Business since

Tin Tree Gifts

Phone: (815) 782-2050 PO Box 9530, Naperville, IL 60567 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Tin Tree Gifts is a gift shop which designs and sells personalized gifts, office supplies, and home accessories for children, women, men, and pets. Located in Naperville, IL, this company serves the greater Chicagoland area through its online store, including Bolingbrook, Woodridge, Aurora, Montgomery, Boulder Hill, Oswego, Schaumburg, Rolling Meadows, Arlington Heights, Des Plaines, Carol Stream, Lombard, Deerfield, St Charles, Orland Park, Libertyville, Elk Grove Village, Bensenville, Addison, Geneva, Batavia, Park Ridge, Niles, Evanston, Lemont, Oak Brook, Roselle, Batavia, Hanover Park, Bloomingdale, Elmhurst, Villa Park, and Hoffman Estates. The company has been in business since 2011 and is family owned and operated.

This company sells personalized gifts for women, children, men, and pets, and customers can design their own products using the Design Your Own sections before ordering their products, which will be made to order and shipped out to the customer. Products which can be customized include coffee mugs, wine totes, platters, can and bottle holders, entry mats, cutting boards, picture frames, garden flags, plates, lunch boxes, beach towels, water bottles, puzzles, device cases for a variety of smart phones, compact mirrors, cuff bracelets, flip flops, key chains, stadium mugs, luggage tags, pet bowls, pet tags, pet mats, and mouse pads. Customers can request special orders in the comments section of their order, such as different colors or lettering on the product.

Visit the website for Tin Tree Gifts to learn more about their services, read about the customization process, and browse their inventory of customizable gifts and accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tin Tree Gifts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tin Tree Gifts include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tin Tree Gifts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 18, 2014 Business started: 09/19/2011 Business started locally: 09/19/2011
Type of Entity

Sole Proprietorship

Business Management
Mr. Chad Johnson, Owner
Contact Information
Principal: Mr. Chad Johnson, Owner
Business Category

Gift Shops Jewelers - Retail Internet Shopping Monograms Childrens & Infants Wear - Retail Gift, Novelty, and Souvenir Stores (NAICS: 453220)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.