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BBB Accredited Business since

Thoughtful Presence, Inc.

Phone: (847) 967-7055 View Additional Phone Numbers 7703 N Neva Ave, Niles, IL 60714 View Additional Web Addresses

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Thoughtful Presence is a specialty gift basket design and delivery company located in Niles, Illinois, with a presence nationwide. Thoughtful Presence is run by husband and wife team Mary and Ken Babiez, who have backgrounds in corporate marketing and finance.

Their unique gift baskets are hand-assembled in the Thoughtful Presence studio using top-trending gift and gourmet products, designed around themes and occasions for personal or corporate events. A sample of themes offered on the Thoughtful Presence website include baskets for new babies, new home gifts, corporate thank you gift baskets, all occasion gourmet gift baskets, and Chicago themed gift baskets. Gift baskets for men feature their barbecue gifts, and gift baskets for women include their spa package. Their website arranges gift basket offerings by several different categories of theme and product, including recipient, occasion, and season, making it simple to find an appropriate basket for any event. Should the customer like to create a specialized gift basket, Thoughtful Presence's designers can create a custom basket based on the occasion or special event, mixing and matching from a wide array of available gift and gourmet products to match the customer's budget and needs.

Visit Thoughtful Presence's website to shop their catalog of unique ideas for custom gift baskets, or join their mailing list to receive new product information and sales by email. Delivery includes UPS shipping nationwide and local orders are eligible for hand delivery.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Thoughtful Presence, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Thoughtful Presence, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Thoughtful Presence, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 12, 2012 Business started: 09/01/2011 in IL Business started locally: 09/01/2011 Business incorporated 06/29/2011 in IL
Type of Entity


Business Management
Ms. Mary Babiez, Owner
Contact Information
Principal: Ms. Mary Babiez, Owner
Business Category

Gift Baskets & Parcels Gift, Novelty, and Souvenir Stores (NAICS: 453220)

Products & Services

Thoughtful Presence, Inc. sells the following brand(s): Abdallah Chocolates, Bearington, Carters, Coastal Salt and Soul, Country Home Creations, Godiva Chocolates, Green Daffodil, Mary Meyer , Mudlark, Prinz

Thoughtful Presence, Inc. offers the following product(s): Corporate Gift Baskets, Custom Gift Baskets, Gourmet Gift Baskets, Specialty gifts

Hours of Operation
M: 8:00 AM - 9:00 PM
T: 8:00 AM - 9:00 PM
W: 8:00 AM - 9:00 PM
Th: 8:00 AM - 9:00 PM
F: 8:00 AM - 9:00 PM
S: 8:00 AM - 9:00 PM
Su: 8:00 AM - 9:00 PM
Method(s) of Payment
Visa, MasterCard, American Express, Discover, Paypal
Refund and Exchange Policy
Thoughtful Presence unused gift baskets may be returned within 14 days of delivery for a full refund or online credit. Customer must call to arrange for refund or credit. All returns must be in the original packaging.
Alternate Business Names
Thoughtful Presence

Additional Locations


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Thoughtful Presence, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)