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Find a Location

Cook Brothers has 1 locations, listed below.

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    Business ProfileforCook Brothers

    General Merchandise
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2001

    Years in Business: 81

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cook Brothers is wholesalers of general merchandise.

    Business Details

    Location of This Business
    1740 N Kostner Ave, Chicago, IL 60639-4703
    BBB File Opened:
    12/1/1980
    Years in Business:
    81
    Business Started:
    1/1/1943
    Business Started Locally:
    1/1/1943
    Business Incorporated:
    2/7/1967
    Accredited Since:
    11/1/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cook Bros., Inc.
    Business Management
    • Mr. William Spiegel, Owner
    • Mr. Kenneth Tickman, Owner
    • Mr. Landy Cotney, Controller
    • Mr. Carl Tickman, President
    Contact Information

    Principal

    • Mr. William Spiegel, Owner
    • Mr. Carl Tickman, President

    Customer Contact

    • Mr. William Spiegel, Owner
    Additional Contact Information

    Fax Numbers

    • (773) 770-1202
      Other Fax

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid for a 2 piece sofa and love seat with delivery from a advertised price of ****** total ****** with delivery and date was setup. The delivery guy arrived to state the furniture would not fit. Which he didn't not attempt to bring up to my 3rd floor apartment. Reason I pick this smaller furniture because I knew it would fit. Forcing me to return to the store because I was told no refund. Forcing me to pick another set in a short period time in order to have it delivered before the week was out. I found a smaller set on the floor, after checking. It was out of stock the sale rep said I could get the floor model for a 50 discount, due to the additional delivery fees I agreed. The floor model was delivered I set it up. After sitting on it my son started to cough and itch. After we both took showers we again attempted to watch a movie. But my son nose started to bleed and bumps started to appear on both out face and arms. After straying with cleansing treatment and vacuum the pillows. I attempted again to sit on the furniture but began to itch and my skin started burning my whole body is covered with itching and burning, my son nose starts to bleed again!!! I contacted cook brothers the next day. They refuse to exchanged or refund. I can't keep this infested item inside my home. And I can't afford to purchase new furniture again. And they wouldn't exchange I offered to bring it back or pay delivery.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zack T

    5 stars

    01/02/2024

    Great place to shop and hidden gem of *******. Been open, and operating, in ******* since the ****s.

    Local BBB

    BBB of Chicago & Northern Illinois

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