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BBB Business Review

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BBB Accredited Business since

Garage Store

Phone: (847) 428-8862 Fax: (847) 428-8863 1082 Rock Road Ln Ste E, East Dundee, IL 60118

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Garage Store is a garage organizing solution company that also provides concrete flooring repair and contracting. This business is located in East Dundee, IL, and serves the north-western Chicago suburbs including Carpentersville, Barrington, Sleepy Hollow, Gilberts, Sutton, South Barrington, Hoffman Estates, Schaumburg, Streamwood, Elgin, South Elgin, Pingree Grove, Huntly, Lake in the Hills, Village of Lakewood, Crystal Lake, Cary, Fox River Grove, Lake Barrington, Lake Zurich, Deer Park, Buffalo Grove, Palatine, and Kildeer. This company provides garage organization solutions and services including overhead garage storage solutions, cabinets, lifts, organizing services, concrete flooring, concrete repair and leveling, floor coatings including epoxy, and concrete sealing services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Garage Store meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Garage Store include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Garage Store
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: August 27, 2009 Business started: 10/01/2007 Business started locally: 10/01/2007 Business incorporated 11/01/2007 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. James Melchert, President
Contact Information
Principal: Mr. James Melchert, President
Number of Employees


Business Category

Garage Organizers Concrete Repair/Leveling Floor Coatings - Epoxy/Polyurethane Floors - Industrial Floors - Garage Lifts Cabinets Other Building Finishing Contractors (NAICS: 238390)

Customer Review Rating plus BBB Rating Summary

Garage Store has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.