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BBB Business Review

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BBB Accredited Business since

Professional Garage Door Services, Inc.

Phone: (630) 554-3620 Fax: (630) 554-3621 View Additional Phone Numbers 705 Lucky Ct, Oswego, IL 60543

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Professional Garage Door Services, Inc. is an overhead garage door installation company which installs, repairs, and maintains garage doors and sells garage door openers for residential and commercial customers. Located in Oswego, IL, this company serves the western suburbs of Chicago, including Located in Oswego, IL, this company serves the western suburbs of Chicago, IL, including Montgomery, Boulder Hill, Aurora, Yorkville, Plano, Sandwich, Plainfield, Sugar Grove, North Aurora, Kaneville, Batavia, Bolingbrook, Naperville, Warrenville, Shorewood, Romeoville, Crest Hill, Joliet, Rockdale, Lockport, Preston Heights, Woodridge, Sheridan, Winfield, and West Chicago. The company has been in business since 1987 and is family owned and operated, with emergency service available 24 hours a day, seven days a week. The company offers free estimates on their services and has a variety of different options available, ensuring that their customers can choose a garage door opener and garage door that suits their d├ęcor, power needs, and lifestyle.

Products available from this company include a variety of garage doors: available brands include Amarr, Chamberlin, Clopay, Craftsman, Lift-Master, Amarr Garage Doors, and Chamberlain LiftMaster. Each door brand comes with a variety of colors and styles. Garage door rollers come with a lifetime warranty, and garage door springs come with a seven-year warranty. The company also sells a variety of garage door openers, and each garage door can be outfitted with several powers of garage opener. The company can repair garage doors, including garage door remotes, springs, broken door hinges, door rollers, and inoperative garage doors.

Visit the website for Professional Garage Door Services, Inc. to learn more about the services available from this company, browse their inventory of garage doors, and contact the company to order a garage door or opener.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Professional Garage Door Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Professional Garage Door Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Professional Garage Door Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: July 12, 2004 Business started: 01/01/1994 in IL Business started locally: 01/01/1994 Business incorporated 03/29/1994 in IL
Type of Entity


Business Management
Mr. Fred Baustian, President
Contact Information
Principal: Mr. Fred Baustian, President
Business Category

Overhead Garage Doors Garage Doors & Openers Garage Door Repair Finish Carpentry Contractors (NAICS: 238350)

Alternate Business Names
Professional Garage Door Inc

Customer Review Rating plus BBB Rating Summary

Professional Garage Door Services, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.