Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Pro Overhead Doors, Inc.

Phone: (847) 660-4781 View Additional Phone Numbers 5351 N East River Rd Apt 402, Chicago, IL 60656 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Pro Overhead Doors is a garage door and opener company which sells, installs, repairs, and maintains garage doors and garage door openers. This company serves downtown Chicago and the surrounding areas, including Berwyn, Cicero, Oak Brook, Oakbrook Terrace, Riverside, North Riverside, Stickney, Lyons, Summit, Countryside, Brookfield, Evanston, Skokie, Niles, Lincolnwood, Wilmette, Winnetka, Riverwoods, Des Plaines, Park Ridge, Palatine, Mt Prospect, Prospect Heights, Rolling Meadows, Arlington Heights, Roselle, Schaumburg, Posen, Dixmoor, Midlothian, Justice, Alsip, Flossmoor, Homewood, Hazel Crest, and Frankfort. Services available from this company include installing new overhead doors and garage door openers, repairing broken springs and hinges, custom wood door installation, section replacement, electric door opener installation, cable and roller replacement, radio control installation and replacement, weather seal installation, preventative maintenance, 24-hour emergency service, and same-day service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pro Overhead Doors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pro Overhead Doors, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pro Overhead Doors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 20, 2011 Business started: 07/12/2008 Business started locally: 07/12/2008 Business incorporated 07/12/2008 in IL
Type of Entity


Business Management
Mr. Simon Aiche, President
Contact Information
Principal: Mr. Simon Aiche, President
Number of Employees


Business Category

Garage Doors & Openers Garage Door Repair Overhead Garage Doors Finish Carpentry Contractors (NAICS: 238350)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.