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BBB Business Review

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BBB Accredited Business since

Next Door, Inc.

Phone: (847) 429-4000 Fax: (847) 429-4080 View Additional Phone Numbers 1704 Berkley St, Elgin, IL 60123 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Next Door, Inc. is a garage door company which installs garage doors and garage door openers for residential and commercial customers. This company serves the western suburbs of Chicago, including South Elgin, Pingree Grove, Streamwood, Bartlett, Hanover Park, Gilberts, Sleepy Hollow, West Dundee, Dundee Township, Burlington, Lily Lake, Elburn, Wayne, Campton Hills, St Charles, Geneva, Batavia, Carol Stream, Glendale Heights, Carpentersville, Roselle, Schaumburg, and Medinah. Services available include garage door installation, garage door opener installation, opener accessories sales, garage screens, garage door repairs, and garage door opener repairs. a

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Next Door, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Next Door, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Next Door, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 14, 2011 Business started: 11/01/2009 Business started locally: 11/01/2009 Business incorporated 11/19/2009 in IL
Type of Entity


Business Management
Mr. Paul Schifferer, Owner Lena Kwidzinski, Manager
Contact Information
Principal: Mr. Paul Schifferer, Owner
Number of Employees


Business Category

Garage Doors & Openers Garage Door Repair Overhead Garage Doors Finish Carpentry Contractors (NAICS: 238350)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.