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BBB Accredited Business since

Duke of Doors

Phone: (847) 337-4618 26343 W Bond Ave, Antioch, IL 60002 http://www.dukeofdoors.com



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Description

Duke of Doors is a garage door and garage door opener company which sells, installs, and repairs garage doors and garage door openers for residential and commercial customers. Located in Antioch, IL, this company serves the far northwestern suburbs of Chicago, including Channel Lake, Lake Villa, Lindenhurst, Grandwood Park, Venetian Village, Fox Lake, Ingleside, Pistakee Highlands, Spring Grove, Johnsburg, Grayslake, Long Lake, Round Lake, Round Lake Beach, Hainesville, Lakemoor, Volo, Gages Lake, Wadsworth, Ringwood, McHenry, Gurnee, Libertyville, Mundelein, Lake Zurich, Holiday Hills, Island Lake, Wauconda, Prairie Grove, Russell, Richmond, Third Lake, Green Oaks, Park City, Waukegan, and North Chicago. The company has been in business since 2004 and offers free estimates on their services.

This company sells and installs commercial and residential garage doors and garage door openers of a variety of different types and styles, including glass, metal, and wooden doors meant to fit any style or type of architecture of their customers. The company also repairs and services garage doors and garage door openers for their customers, which can include replacing broken hinges or springs, re-tracking doors that have been knocked off of their track, restoring power to a garage door opener that has been deprived of its power source, or replacing a garage door opener that has malfunctioned. Monthly specials are available on garage doors and openers to offer added convenience and savings to their prices.

Visit the website for Duke of Doors to learn more about their services, view examples of their work, and contact the company to receive a free estimate on their services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Duke of Doors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Duke of Doors include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Duke of Doors
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 15, 2009 Business started: 01/01/2004 Business started locally: 01/01/2004
Type of Entity

Sole Proprietorship

Business Management
Mr. Duke Winkler, Owner
Contact Information
Principal: Mr. Duke Winkler, Owner
Business Category

Garage Doors & Openers Garage Door Repair Overhead Garage Doors Finish Carpentry Contractors (NAICS: 238350)


Customer Review Rating plus BBB Rating Summary

Duke of Doors has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.