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BBB Business Review

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BBB Accredited Business since

Door Service, Inc.

Phone: (847) 877-5580 View Additional Phone Numbers PO Box 1418, McHenry, IL 60051 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Door Service, Inc. is a garage door installation & repair company which services residential and commercial customers. This company serves the far northwest suburbs of Chicago, including Johnsburg, Ringwood, Wonder Lake, Fox Lake, Ingleside, Long Lake, Holiday Hills, Island Lake, Prairie Grove, Volo, Round Lake, Wauconda, Spring Grove, Oakwood Hills, Crystal Lake, Woodstock, Grayslake, Mundelein, Port Barrington, Channel Lake, and Antioch. Services provided by this company include garage door installation, garage door repairs, garage door parts sales, garage door openers sales and installation, and broken spring estimates. A variety of styles are available, including high speed, sectional, pedestrian, revolving, automatic sliding, fire doors, gates, ADA access, and rolling steel doors.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Door Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Door Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Door Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 10, 2011 Business started: 06/01/1974 in IL Business started locally: 06/01/1974 Business incorporated 07/30/2010 in IL
Type of Entity


Business Management
Mr. Rodney Dunlap, President Laura Tomaszewski, Office Manager Mike White, Sales
Contact Information
Principal: Mr. Rodney Dunlap, President
Customer Contact: Laura Tomaszewski, Office Manager
Business Category

Garage Doors & Openers Garage Door Repair Doors - Repair Construction & Remodeling Services Overhead Garage Doors Door & Gate Operating Devices Doors - Installation Door Manufacturer - High Performance Access Control Systems Security Systems Consultants Finish Carpentry Contractors (NAICS: 238350)

Customer Review Rating plus BBB Rating Summary

Door Service, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.