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BBB Business Review

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BBB Accredited Business since

DDM Garage Doors, Inc.

Phone: (630) 293-1337 Fax: (630) 293-1526 View Additional Phone Numbers 1092 Carolina Drive Unit 5, West Chicago, IL 60185 http://www.ddmgaragedoors.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Parts and training for overhead type sectional and steel rolling doors, operators, dock levelers and equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that DDM Garage Doors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DDM Garage Doors, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on DDM Garage Doors, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: November 04, 2005 Business started: 01/01/1982 in IL Business started locally: 01/01/1982 Business incorporated 09/15/2012 in IL
Type of Entity

Corporation

Business Management
Mr. Daniel Musick, President
Contact Information
Principal: Mr. Daniel Musick, President
Business Category

Overhead Garage Doors Finish Carpentry Contractors (NAICS: 238350)

Products & Services

DDM Garage Doors, Inc. sells the following brand(s): Allister, Allstar, Amarr, Arrow Truline, Blue Giant, Bluff, Chamberlain, Clopay, Copperloy, Digicode, DLM, Ellis, Genie, Genquip, Kelley, Kelley Atlantic, Level-Rite, Liftmaster, McGuire, Multi-Code, Nordock, Nova, OHD, Omron, Overhead Door, Pentalift, Pioneer, Poweramp, PowerMaster, Raynor, Rite-Hite, Serco, Service Spring, Vestil, Wayne Dalton

DDM Garage Doors, Inc. offers the following product(s): Dock Equipment, Dock Leveler Parts, Garage Door Parts, Garage Door Springs, Garage Doors, Opener Parts, Operators, Self Storage Roll-up Mini-Warehouse Door Parts, Self Storage Roll-up Mini-Warehouse Door Springs, Self Storage Roll-up Mini-Warehouse Doors, Training in Garage Door Repairs, Weather Seals

Method(s) of Payment
Visa, Mastercard, American Express, Discover, Paypal, check, cash
Refund and Exchange Policy
Returns on all products are accepted for up to 60 days unless they are special orders. If you are not sure whether your parts are returnable, please contact us first.
Torsion Springs. All the springs in our torsion spring database program are returnable. Special order springs that are not returnable include commercial and industrial springs with diameters over 2 1/4" and obsolete Bar Col and Crawford torsion springs with 1 13/16" and 1 25/32" inside diameters.
Extension Springs. The only extension springs that are returnable are the 25" springs for seven foot high doors and 27" springs for eight foot high doors. One piece garage door extension springs are not returnable.
Parts can be returned for up to 60 days if the item is in its original condition. The customer pays for the original shipping as well as for shipping to return the product. In order to receive credit, items must be returned to DDM Garage Doors, 1092 Carolina Dr. Unit 5, West Chicago, IL 60185, even if the products were shipped from one of our suppliers at a different location. If the customer refuses the shipment, the cost of returning the parts to our supplier, and also to West Chicago will be deducted from the credit.

Customer Review Rating plus BBB Rating Summary

DDM Garage Doors, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.