BBB Business Review

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This business is not BBB accredited.

Garage Doctor, Inc.

Phone: (855) 366-7362 Fax: (630) 830-7060 7089 Edgebrook Ln, Hanover Park, IL 60133 http://www.mygaragedoctor.com

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Description

Garage Doctor, Inc. is a garage door repair and installation company that provides service for residential and commercial businesses. This business is located in Hanover Park, IL, and serves the western Chicago suburbs including Schaumburg, Elgin, Streamwood, Bartlett, South Elgin, Roselle, Bloomingdale, Elk Grove Village, Des Plaines, Mt Prospect, Naperville, Prospect Heights, Arlington Heights, Palatine, Carpentersville, Crystal Lake, St Charles, Campton Hills, Pingree Grove, Hampshire, Burlington, Harmony, Huntley, Algonquin, Genoa, Sycamore, Buffalo Grove, Wheaton, Geneva, and Carol Stream. This company offers residential and commercial garage door services including wood door replacement sections, carriage house doors, steel doors, sectional garage doors, steel carriage house doors, fiberglass doors, garage door openers, gate openers, rolling steel curtains and fire doors, counter shutters, mini-warehouse doors, extension springs replacement, torsion springs replacement, and garage door parts replacement.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Garage Doctor, Inc. include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Garage Doctor, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Garage Doctor, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 16, 2011 Business started: 02/01/2010 Business started locally: 02/01/2010 Business incorporated 02/08/2011 in IL
Type of Entity

Corporation

Business Management
Mr. Ahmed Ali, President
Contact Information
Principal: Mr. Ahmed Ali, President
Business Category

Garage Door Repair Garage Doors - Commercial Overhead Garage Doors Doors - Installation Doors - Commercial Fire Doors & Shutters Garage Doors & Openers Finish Carpentry Contractors (NAICS: 238350)


Customer Review Rating plus BBB Rating Summary

Garage Doctor, Inc. has received 2.32 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.