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BBB Business Review

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BBB Accredited Business since

Coach House Garages

Additional Locations

Phone: (630) 553-5059 Fax: (217) 543-3350 View Additional Phone Numbers 9054 East Veterans Pkwy, Yorkville, IL 60560

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Coach House Garages builds specialized garages and other outdoor buildings which are designed to suit the customer's needs and tastes. Located in Arthur, IL, this company has locations which serve most of Illinois and Indiana, the Quad Cities of Illinois and Iowa, and the St. Louis area of Missouri. With over 35 years of experience in the garage industry and founded on Amish standards of craftmanship, this company has built thousands of specialized garages across the Midwest.

The company starts first with consulting the owner and designing a building that suits their needs and tastes, which culminates in a hard quote for the price of the garage. This quote takes into the consideration the cost of materials, the difficulty of the terrain, any pre-existing support structures like a concrete foundation, and the size and intricacy of the building itself. Siding, roofing, doors, and other components of the garage come in a spectrum of colors and materials, such as red vinyl or cedar, to match the aesthetic of the customer.

Specialized features such as porches, gables, and second stories or lofts can be added. Some buildings that Coach House Garages have built include cabins, hobby sheds, two and three-door garages, attached garages, pool houses, garden or tool sheds, and larger buildings with dormers, attics, or lofts. The company works with several financial institutions to provide financing for their customers.

Visit the website for Coach House Garages to learn more about their company's history and purpose, view their galleries of completed garage projects, and contact the company to receive a quote on the construction of a new garage or other outdoor structure.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Coach House Garages meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Coach House Garages include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Coach House Garages
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 04, 2000 Business started: 01/01/1973 Business started locally: 01/01/1973 Business incorporated 11/24/1997 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Jim Yoder, Owner Mr. Rick Otto, Sales Manager
Contact Information
Customer Contact: Mr. Rick Otto, Sales Manager
Principal: Mr. Jim Yoder, Owner
Business Category

Garage Builders Overhead Garage Doors Tool & Utility Sheds Garage Doors & Openers Floors - Garage Prefabricated Metal Building and Component Manufacturing (NAICS: 332311)

Alternate Business Names
Coach House Inc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.