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          Find a Location

          Turk's Furniture has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Turk's Furniture

              515 N Kinzie Ave Bradley, IL 60915-1224

            • Turk's Furniture

              126 -134 N Schuyler Ave Kankakee, IL 60901

            Business ProfileTurk's Furniture

            Furniture Stores
            Multi Location Business

            Contact Information

            515 N Kinzie Ave

            Bradley, IL 60915-1224

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Turk's Furniture has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Turk's Furniture

                515 N Kinzie Ave Bradley, IL 60915-1224

              • Turk's Furniture

                126 -134 N Schuyler Ave Kankakee, IL 60901

              Location of This Business
              515 N Kinzie Ave, Bradley, IL 60915-1224
              BBB File Opened:
              4/30/1996
              Years in Business:
              40
              Business Started:
              1/1/1984
              Business Started Locally:
              1/1/1984
              Alternate Business Name
              • Turks Furniture
              Contact Information

              Customer Contact

              • Cristina F, Director of Customer Service
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/21/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              We purchased a lift chair for our 87 year old Dad on Oct 28th, sale price was $1,25500. He was in the hospital for 4 months and just released on Nov. 13th. The chair wasn't used until the 13th and only for a few hours as he didn't get home until around 5:00 PM. We called Turk's Furniture to see about returning it as it didn't fit him well or recline far enough for him to elevate his broken foot. We removed the chair from his house on Nov. 17th and took it to my sisters. They told us they would come to her house on Nov. 21st to look at it to make sure it was still in like new condition, they didn't know if we would get our money back or do an in store credit. The chair wasn't damaged in any way and had protective covering on it. On the 21st they didn't come look at it, they called and said they weren't going to take it back. That's very sad when a business tells you one thing then they don't stick to what they say!! I will never purchase anything from them again and won't have anything nice to say either.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Patricia C

              08/16/2021

              They sell service contracts on furniture that the company in which the contracts are bought dont honor them. Why are they aloud to do this? I have a feeling we wasted $500.00 dollars on such a contract. Bought a sofa and chair only 2months old and the material is already breaking down. Have a 25 yrs lazy boy chair that looks new compare to the flexsteel. Waiting to see what they are going to do.

              Turk's Furniture Response

              08/18/2021

              This customer contacted us via email on 8/7/21 about her furniture. Our store manager did call the customer to speak with her in regards to the issues she was experiencing. The customer stopped into our store on 8/9/21 and spoke with our office manager who then created a service request for a service technician to go and perform a thorough inspection on the furniture. The customer is scheduled for service on 8/18/21, and we are currently waiting for a report from the service technician with the results of the inspection. The service contract the customer is referring to is the extended accidental protection which would cover any rips, ***** or spills the customer would cause to the ********************. It also covers some power and frame issues. The issues the customer is reporting would not apply to the extended protection, but would fall under the manufacturers 1 year warranty which is why we issued a service call.

              Local BBB

              BBB of Chicago & Northern Illinois

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