This business is not BBB accredited.Additional Locations
Phone: (877) 226-8702 ! There is an alert on The Discount Furniture Store !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business is not currently rated. Business has filed for bankruptcy and is seeking to dissolve the business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Stephen Schifrin, President
Furniture - Retail Furniture - Rustic Home Accessories Lamps & Lamp Shades - Retail Internet Shopping Furniture Assembly Services Bedding Furniture - Childrens Furniture Stores (NAICS: 442110)
Alternate Business NamesTop Rung Ltd.
Products & Services
This company offers high end discounted furniture with white glove delivery and set up.
THIS LOCATION IS NOT BBB ACCREDITED
615A Custer Ave
Evanston, IL 60202 Directions
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 380
Deerfield, IL 60015 (877) 226-8702
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On 12/27/2013, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 13-49013. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to Illinois Northern Bankruptcy Court CM/ECF 219 S Dearborn 7th fl Chicago IL 60604 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 12/27/2013
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I ordered a bar cart table from this company on 5/31/2013.******** said delivery would be in August. I paid with my ****************. The ********************* and the cost was $1282.97 including shipping. I called and emailed******** several times in August and September asking for an expected delivery date and shipping information. She was apologetic but would not provide any information. Her last communication to me was September 18. Since then, I have emailed the company 3 times and left one voice message asking either for substantive information regarding my order or an immediate refund. The company has been totally unresponsive. In my most recent email, I have asked for a full and immediate refund. I have a credit card bill as well as a full email chain to document the information above.
Desired Settlement: I want a full refund of $1282.97.