BBB Accredited Business sinceAdditional Locations
Phone: (815) 636-8608 Fax: (815) 636-8687 808 W Riverside Blvd North Towne Mall, Rockford, IL 61103 View Additional Email Addresses View Additional Web Addresses
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Gustafson's Furniture and Mattress is a retail store specializing in furniture for residential and commercial customers. Products available from this company include sofas, tables, chairs, loveseats, chaises, chests and dressers, cabinets, fireplaces, settees, benches, power lift chairs, bedding, cabinets, mirrors, lighting, rugs, mattresses, and power beds.
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A BBB Accredited Business since
BBB has determined that Gustafson's Furniture & Mattress meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Gustafson's Furniture & Mattress include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. David Gustafson, Marketing Director/Owner Mr. Dale Gustafson, President
Furniture - Retail Lamps & Lamp Shades - Retail Linens - Retail Online Retailer Mattress & Bedding Stores Retail Stores Beds - Retail Fireplace Equipment - Retail Furniture Stores (NAICS: 442110)
Products & Services
Gustafson's Furniture & Mattress sells the following brand(s): Aireloom, Albany, Ashley, Aspen Home, Bassett, Bench master, Best Chair, Best Home Furnishings, Broyhill, Coaster, Daniel's Amish, England, Englander, Fashion Bed, Flexsteel, Forest Design, Global Views, HGTV Design Studio by Bassett, Hillsdale, Home Elegance, Homestretch, iComfort, IMAX, International Furniture Direct, iSeries, Kincaid, Lane, Legends, Leggett & Platt, Liberty Furniture, Mattress 1st, Pacific Coast Lighting, Powell, Pulaski, Serta, SertaPedic, Southern Motion, Surya Rugs, Tempur-Pedic, Ultra Comfort, Uttermost
Gustafson's Furniture & Mattress offers the following product(s): Accent Chairs, Accessories, Amish Furniture, Bed Frames, Bedroom Sets, Box Springs, Dining Chairs, Dining Tables, Furniture, Innerspring Mattress, Lamps, Linens, Mattress, Memory Foam Mattresses, Memory Foam Pillows, Mirrors, Pillows, Power Beds, Power Lift Chairs, Rugs, Sectionals, Sheets, Sofas
Hours of Operation
|M||:||10:00 AM - 7:00 PM|
|T||:||10:00 AM - 7:00 PM|
|W||:||10:00 AM - 7:00 PM|
|Th||:||10:00 AM - 7:00 PM|
|F||:||10:00 AM - 8:00 PM|
|S||:||10:00 AM - 7:00 PM|
|Su||:||10:00 AM - 5:00 PM|