BBB Business Review

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This business is not BBB accredited.

Direct Vanity Sink

Additional Locations

Phone: (847) 403-4168 728 Northwest Hwy 268, Fox River Grove, IL 60021 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Direct To Your Furniture is a furniture store which sells furniture for residential and commercial customers. This company serves the far northwest suburbs of Chicago, including Lake Barrington, Trout Valley, Lake Zurich, Port Barrington, Oakwood Hills, Wauconda, Crystal Lake, Algonquin, Barrington Hills, Cary, Village of Lakewood, Forest Lake, Hawthorn Woods, Lake in the Hills, Barrington, Deer Park, Lakemoor, Volo, Long Grove, and Buffalo Grove. Products available from this company include sinks, vanities, toilets, faucets, bathroom accessories, linen cabinets, shower panels, custom made vanities, vanity mirrors, medicine cabinets, range hoods, and game tables.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Direct Vanity Sink include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Direct Vanity Sink
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 26, 2006 Business started: 05/01/2005 Business started locally: 05/01/2005 Business incorporated 11/13/2006 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. James Chen, Owner
Contact Information
Principal: Mr. James Chen, Owner
Number of Employees


Business Category

Furniture - Retail Sink Manufacturers Furniture Designers & Custom Builders Bathroom Accessories Cabinet Manufacturer Furniture Stores (NAICS: 442110)

Alternate Business Names
J & J International LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.