This business is not BBB accredited.Additional Locations
Phone: (630) 834-2866 View Additional Phone Numbers 817 N Industrial Dr, Elmhurst, IL 60126
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
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Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.
Customer Complaints Summary
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Additional Complaint Information
The complainants allege several month delays in the delivery of the furniture and/or no return phone calls from customer service.
A BBB representative tried to contact the company via their customer service phone number and found company voicemail to be full and not accepting any more messages. The company's website, www.mychildsroom.net is also unavailable, and is listed as being under construction.
On June 6, 2006 a BBB representative again attempted to contact the company and has found that all the company's phone numbers have been disconnected.
Consumers allege that they have been repeatedly attempting to contact My Child's Room store locations in order to inquire about severely delayed merchandise, and have found the store locations to be closed for business. Some allegations state that "Inventory" signs have been hung up, however consumers have not been able to contact any representatives or the company's corporate offices to find out what has happened to their furniture purchases. Other allegations state that the company's furniture warehouse in Elmhurst, IL is up for rent.
For additional assistance, please contact the following agency:
Office of the Illinois Attorney General
Consumer Protection Division
100 W. Randolph St.
Chicago, Illinois 60601
Customer Reviews Summary Read customer reviews
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Business ManagementMr. Robert Geisheker, President
Furniture - Childrens Childrens & Infants Wear - Retail Furniture Stores (NAICS: 442110)