BBB Business Review

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This business is not BBB accredited.

My Child's Room

Additional Locations

Phone: (630) 834-2866 View Additional Phone Numbers 817 N Industrial Dr, Elmhurst, IL 60126

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The complainants allege several month delays in the delivery of the furniture and/or no return phone calls from customer service.

A BBB representative tried to contact the company via their customer service phone number and found company voicemail to be full and not accepting any more messages. The company's website, is also unavailable, and is listed as being under construction.

On June 6, 2006 a BBB representative again attempted to contact the company and has found that all the company's phone numbers have been disconnected.

Consumers allege that they have been repeatedly attempting to contact My Child's Room store locations in order to inquire about severely delayed merchandise, and have found the store locations to be closed for business. Some allegations state that "Inventory" signs have been hung up, however consumers have not been able to contact any representatives or the company's corporate offices to find out what has happened to their furniture purchases. Other allegations state that the company's furniture warehouse in Elmhurst, IL is up for rent.

For additional assistance, please contact the following agency:

Office of the Illinois Attorney General
Consumer Protection Division
100 W. Randolph St.
Chicago, Illinois 60601
(312) 814-3580

Customer Reviews Summary Read customer reviews

0 Customer Reviews on My Child's Room
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 18, 2005
Business Management
Mr. Robert Geisheker, President
Contact Information
Principal: Mr. Robert Geisheker, President
Business Category

Furniture - Childrens Childrens & Infants Wear - Retail Furniture Stores (NAICS: 442110)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.