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BBB Business Review

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BBB Accredited Business since

Cage Memorial Chapel & Cremation Services

Phone: (773) 721-8900 Fax: (773) 721-9106 7651 S Jeffery Blvd, Chicago, IL 60649 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Cage Memorial Chapel & Cremation Services is a funeral home which provides memorial services, including cremation, to individuals and their loved ones. This funeral home serves downtown Chicago, including the neighborhoods of Greater Grand Crossing, Jackson Park Highlands, South Shore, South Chicago, Jackson Park, Avalon Park, Calumet Heights, Burnside, Chatham, Indian Village, Washington Park, Englewood, South Side, Gresham, Auburn Gresham, East Side, and South Deering. Services available from this company include traditional funeral ceremonies, graveside ceremonies, memorial services, immediate burial, and cremation. Products available include vaults, caskets, urns, memorial items such as keepsake jewelry, and flowers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cage Memorial Chapel & Cremation Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cage Memorial Chapel & Cremation Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cage Memorial Chapel & Cremation Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 26, 2008 Business started: 10/17/1977 Business started locally: 10/17/1977
Business Management
Mr. H. Augustus Cage, President & Director
Contact Information
Principal: Mr. H. Augustus Cage, President & Director
Number of Employees


Business Category

Funeral Directors Funeral Related Services Funeral Homes Caskets Cremation Services Cremation Urns Funeral Homes and Funeral Services (NAICS: 812210)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.