BBB Business Review

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This business is not BBB accredited.

GiveForward, Inc.

Phone: (312) 322-1200 Fax: (312) 322-1200 222 Merchandise Mart Plz Ste 1212, Chicago, IL 60654 View Additional Email Addresses

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GiveForward, Inc. is a charity fundraising company that assists individuals and families raising funds for medical expenses. This organization supports a national consumer base as well as consumers throughout the Chicagoland area, including in Naperville, Crystal Lake, Arlington Heights, Rolling Meadows, Carol Stream, Great Lakes, Lake Forest, Tinley Park, Oak Park, River Forest, Park Ridge, Mundelein, Fox River Grove, DeKalb, Rockford, Mt Prospect, Prospect Heights, Lombard, Downers Grove, Morton Grove, Brookfield, Berwyn, Cicero, Stickney, Summit, Countryside, Aurora, Geneva, Batavia, Carpentersville, St Charles, West Chicago, Evanston, and Skokie. Services available from this organization include personal coaches for each fundraiser, immediate money withdrawal, mobile application services, and no need to meet goal to receive a payout.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for GiveForward, Inc. include:

  • 4 complaint(s) filed against business
  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on GiveForward, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2009 Business started: 08/14/2008 Business started locally: 08/14/2008 Business incorporated 08/26/2010 in DE
Type of Entity


Business Management
Josh Chapman, CEO Chelsea Lange, Office Manager
Contact Information
Customer Contact: Chelsea Lange, Office Manager
Business Category

Fund Raising Counselors & Orgs Fund Raising Games, Merchandise, Supplies Crowdfunding All Other Business Support Services (NAICS: 561499)

Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.