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AIT Worldwide Logistics is a freight forwarding company that provides flexible logistics solutions to a variety of industries and businesses. Located in Itasca, IL, this company serves consumers and companies worldwide. There are 46 AIT locations worldwide, with additional headquarters in Amsterdam and Hong Kong. The company has been in business since 1979 and has more than 190 service centers across the globe.
This company provides logistical solutions which range from heavy freight to in-home consumer delivery and everything in between, depending on the client's needs and the specific situation. Industries served by this company include aerospace, automotive, consumer goods, energy, natural case, entertainment, fashion, textiles, government, high tech, home delivery, life science, perishables, printed matter and publishing, telecommunications, trade show industry, and 3PL.
The company offers ground, less-than-truckload (LTL), domestic air, international air, ocean, customs brokerage, logistics, and white glove services, depending on the needs of the customer and the specific situation of the cargo being transported. Their logistics services include carrier management and organization, shipping routing organization, call centers, inventory control and receiving, transportation management, and storage and warehousing. Their white glove service is available for both residential and businesses and can include pickup and delivery, professional packing and unpacking (including debris removal), delivery after hours and on weekends, use of special vehicles and equipment for delicate packages, and close monitoring and tracking.
Visit the website for AIT Worldwide Logistics to learn more about the company's history and mission, read about the different services available, and contact the company to discuss logistics and delivery management.
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A BBB Accredited Business since
BBB has determined that AIT Worldwide Logistics Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AIT Worldwide Logistics Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementKim Smigiel, Director, Marketing
Freight Forwarding Freight Traffic Service Shipping Masters Shipping Services Cargo & Freight Containers Transportation Services Logistics Third-Party Logistics Air Cargo & Package Express Service Freight Consolidating Freight Transportation Arrangement (NAICS: 488510)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview