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AIT Worldwide Logistics Inc.

Phone: (800) 323-6649Fax: (630) 766-0205View Additional Phone Numbers701 N Rohlwing Rd, ItascaIL 60143-1348 Send email to AIT Worldwide Logistics Inc.View Additional Web Addresses

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Description

AIT Worldwide Logistics is a freight forwarding company that provides flexible logistics solutions to a variety of industries and businesses. Located in Itasca, IL, this company serves consumers and companies worldwide. There are 46 AIT locations worldwide, with additional headquarters in Amsterdam and Hong Kong. The company has been in business since 1979 and has more than 190 service centers across the globe.

This company provides logistical solutions which range from heavy freight to in-home consumer delivery and everything in between, depending on the client's needs and the specific situation. Industries served by this company include aerospace, automotive, consumer goods, energy, natural case, entertainment, fashion, textiles, government, high tech, home delivery, life science, perishables, printed matter and publishing, telecommunications, trade show industry, and 3PL.

The company offers ground, less-than-truckload (LTL), domestic air, international air, ocean, customs brokerage, logistics, and white glove services, depending on the needs of the customer and the specific situation of the cargo being transported. Their logistics services include carrier management and organization, shipping routing organization, call centers, inventory control and receiving, transportation management, and storage and warehousing. Their white glove service is available for both residential and businesses and can include pickup and delivery, professional packing and unpacking (including debris removal), delivery after hours and on weekends, use of special vehicles and equipment for delicate packages, and close monitoring and tracking.

Visit the website for AIT Worldwide Logistics to learn more about the company's history and mission, read about the different services available, and contact the company to discuss logistics and delivery management.

BBB Accreditation

A BBB Accredited Business since 06/01/2014

BBB has determined that AIT Worldwide Logistics Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised AIT Worldwide Logistics Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues4
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on AIT Worldwide Logistics Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 12/04/2003Business started: 09/04/1979New Owner Date: 05/04/2012
Type of Entity

Corporation

Incorporated: June 1979, IL

Contact Information
Principal: Kim Smigiel (Director, Marketing and Communications)
Business Category

Freight Forwarding, Cargo & Freight Containers, Transportation Services, Logistics, Third-Party Logistics, Air Cargo & Package Express Service, Delivery Service, Freight Consolidating, Freight Traffic Service, Shipping Masters, Shipping Services, Trucking Transportation Brokers, Trucking - Heavy Hauling, Trucking - Light Hauling, Trucking, Warehouses - Merchandise

Industry Tips
Contracts
Spot Delivery Complaints are on the Rise

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.