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BBB Business Review

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BBB Accredited Business since

Imperial Foods Inc

Phone: (630) 924-1950 115 N Brandon Dr, Glendale Heights, IL 60139 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Imperial Foods Inc is a specialty food and gift basket store which sells food collections, which customers can also customize if desired. Located in Glendale Heights, IL, this company serves the western suburbs of Chicago, including Carol Stream, Wheaton, Glen Ellyn, Lombard, Villa Park, Bloomingdale, Addison, and West Chicago, as well as national customers through their website. Started in 1990 with a direct mail catalog of gift offerings, Imperial Foods Inc expanded to online orders in 1999.

This company works business-to-business with wholesale orders on a variety of gift baskets and supplies for businesses to create their own gift baskets. They provide beverages, cheese, cocoa, cookies, meat, vegetables, breakfast goods, coffee, snacks, pasta, candy, soup, pretzels, and tea. Gift baskets can be created by product, or businesses can order themed collections, such as Christmas, Easter, Mother's Day, chocolate lover's, tea lover's, new baby, housewarming, or golfers. Their pre-made gift sets include regional selections, cheese and wine pairings, and baskets for sports occasions.

Brands that Imperial Foods Inc carries include Chicago Coffee Roastery, Ghirardelli, Jelly Belly, Lindt, Cape Cod, Godiva Chocolatiers, The Popcorn Factory, Pasta Shoppe, Tortuga Rum, and Smoky Valley. Businesses can search their inventory a variety of ways, including shopping by theme, brand name, product description, and pre-made selections. While most orders are shipped using ground shipping, LTL distribution is available for larger orders.

Visit the website for Imperial Foods Inc to browse their selection, learn more about the company's history and services, and create an online account to shop for wholesale gift selections and baskets.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Imperial Foods Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Imperial Foods Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Imperial Foods Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 10, 2002 Business started: 05/10/2004 Business started locally: 05/10/2004 Business incorporated 06/14/2004 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mike McKearnan, President
Contact Information
Principal: Mr. Mike McKearnan, President
Business Category

Food Products Fruits & Vegetables - Wholesale Meat - Wholesale Potato Chips Wines - Wholesale Gourmet Corporate Gifts Candy & Confectionery - Wholesale & Manufacturers Condiments & Sauces Coffee & Tea Cookies & Crackers Gift Baskets & Parcels Cheese Cheese - Artisanal All Other Specialty Food Stores (NAICS: 445299)

Alternate Business Names
Fancy Foodies

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.