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The Jel Sert Company

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(630) 231-7590View Additional Phone Numbers59th & Conde St, West ChicagoIL 60185 Send email to The Jel Sert Company

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Description

Jel Sert is a food and beverage wholesale manufacturer and distributer which makes frozen desserts, powdered drink mixes, and pudding and gelatin products. Located in West Chicago, IL, this company serves the western suburbs of Chicago as well as national and international customers through their nationwide distribution. Formed in 1926, this company is family owned and operated. Their first product was a gelatin mix named Jel Sert, a mx of the words "jelly" and "dessert."

This company produces a variety of powdered beverages, puddings, pie fillings, gelatin mixes, and frozen desserts, including Pop-Ice, Otter Pops, Flavor Aid, Hawaiian Punch, Snapple and Diet Snapple, Jolly Rancher gelatin mixes, and Hershey's pudding.

In addition to selling their own groups of products, which include Flavor Ice and Wyler's, their facilities are contracted out to other companies looking to expand their capacities or develop new products. Their manufacturing portfolio includes a variety of promotional products licensed to other brands, such as Angry Birds, Baskin Robbins, Margaritaville, Sunkist, Warheads, and Yoo Hoo. Their department managers all have experience in both food and pharmaceutical processing, and their research and development department has over 60 years of combined experience in developing new products and formulating packaging. Their facilities can provide both mass production and limited-run specialty lines for research purposes.

Jel Sert's manufacturing expertise includes powder blending, powder filling, bulk liquid processing, flexible plastic tubes, and stand-up spouted pouches. Finally, they can provide assistance with project management and pilot trials of products.

Visit the website for Jel Sert to learn about the different products they manufacture, read frequently asked questions about their products and services, and contact the company for assistance with food and beverage manufacturing and distribution.

BBB Accreditation

A BBB Accredited Business since 08/01/2013

BBB has determined that The Jel Sert Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised The Jel Sert Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on The Jel Sert Company

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 08/06/2007Business started: 09/01/1926
Type of Entity

Corporation

Incorporated: September 1929, IL

Contact Information
Principal: Ms Carol Cummings (Associate Marketing Manager)Customer Contact: Mr Dana Crowley Ms. Debbie Berendson (Sales Support Manager)Ms. Susie Frausto (VP of Marketing)Ms. Tiffany Rotondo (HR Generalist)Mr. Kenneth Wegner (President)
Business Category

Food Manufacturers, Wholesalers, Distributors, Food Products, Beverages, Food - Sales & Delivery, Frozen Foods - Processors

Alternate Business Names
The Jel Sert Co.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.