BBB Accredited Business since
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Majestic Flooring is a shop-at-home flooring company which sells and installs carpet, laminate, vinyl, and hardwood flooring. Located in Oak Lawn, IL, this company serves the entire Chicagoland area, including Burbank, Bridgeview, Hickory Hills, Palos Hills, Midlothian, and Orland Park. They also serve parts of northwest Indiana.
This company sells and installs carpet, vinyl, laminate, and timber hardwood flooring from major brands, including Shaw, Mohawk, Stainmaster, Bruce, and Armstrong. Customers can shop online and have a professional flooring expert visit their home to determine which flooring product will best match their needs, as each type has certain benefits and drawbacks. They also have a 'mobile showroom' with samples of their different products, so that customers can see how a particular flooring selection would look in their home and order it immediately.
Their website includes articles informing customers on how to select, maintain, and protect the different flooring options they offer, including trimming options, advantages of each type of hardwood, and how to remove stains from carpet.
Majestic Flooring sells eco-friendly products in addition to more traditional offerings, and installation of their products is free. Installation includes moving furniture, protecting items with plastic wrap, and installing felt sliders on furniture to protect flooring. The company offers several competitive benefits, such as refunding 115% of the price difference should a customer find that a competitor has a lower price, and lifetime limited warranties on their products. Financing is available on all of their flooring options, including 12, 24, and 48 months options offered through GE Capital.
Visit the website for Majestic Flooring to learn more about flooring options, read about the benefits that the company offers to their customers, and request a free in-home flooring consultation from their mobile showroom.
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A BBB Accredited Business since
BBB has determined that Majestic Flooring meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Majestic Flooring include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Waheep Rafati, President
Floors - Hardwood Contractors - Flooring Carpet & Rug Measuring Carpet Layers Floor Coverings & Installation Carpet Installation Floors - Laminate Hardwood Floor Contractors Carpet & Rug Dealers - New Floor Materials - Retail Resilient & Vinyl Flooring Flooring Contractors (NAICS: 238330)