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BBB Business Review

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BBB Accredited Business since

Great Western Flooring Co.- Oswego

Additional Locations

Phone: (630) 236-2201 Fax: (630) 236-0359 31 Kendall Point Dr, Oswego, IL 60543 http://www.greatwesternflooring.com


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Description



Great Western Flooring Co - Oswego is a flooring retailer which sells and installs a variety of floorings. The company has additional locations in St Charles and Naperville. This company was formed in 1986 and is an independent, family owned and operated Mohawk Floorscapes and Shaw Flooring Gallery retailer.

This company sells a variety of flooring, including ceramic and porcelain, glass tiles, mosaic tiles, kitchen and bath tile, hardwoods, carpet, and vinyl. Their tile selection includes numerous types of natural stone tile, such as onyx, quartzite, granite, slate, marble, limestone, and travertine, as well as metal tile and artisan handcrafted tile. Carpet types include nylon, polyester, Smartstrand, Olefin, and wool. Hardwood species include red and white oak, American cherry, hickory, maple, ash, and American walnut, as well as exotic woods such as Brazilian walnut, Brazilian cherry, Asian walnut, Santos Mahogany, teak, and tigerwood. Also available are softwoods (rarely used for flooring), such as cedar, fir, hemlock, pine, redwood, spruce, and cypress. Another flooring option is bamboo, available in multiple engineered options. Great Western Flooring Co - Oswego also offers a large selection of laminate, vinyl, and LVT options which mimic the look of natural wood or stone but are not easily scratched or otherwise damaged. The company also has many environmentally friendly options and provides financing on many of their selections.

Visit the website for Great Western Flooring Co - Oswego to learn more about their flooring selection, read their frequently asked questions, and view contact information and directions to their physical showroom.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Great Western Flooring Co.- Oswego meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Great Western Flooring Co.- Oswego include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Great Western Flooring Co.- Oswego
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 11, 1992 Business started: 01/01/1984 Business started locally: 01/01/1984
Business Management
Mr. Steven C. Chirico, President Ms. Francie Chirico, Secretary
Contact Information
Principal: Mr. Steven C. Chirico, President
Business Category

Floor Materials - Retail Resilient & Vinyl Flooring Floors - Hardwood Tile - Non-Ceramic - Contractors & Dealers Vertical Blinds Blinds Window Shades Marble - Natural Stone - Natural Tile Sales Marble & Granite Installation, Stonework Fabrication Limestone Carpet Layers Floor Laying, Refinishing & Resurfacing Home Improvements Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Granite Slate Carpet & Rug Dealers - New Carpet & Rug Pads, Linings & Accessories Countertops Draperies & Curtains - Retail & Custom Other Building Material Dealers (NAICS: 444190)

Alternate Business Names
Great Western Tile Co Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.