BBB Accredited Business since
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Retail and Wholesale Fireplace and Hearth Products.
Chimney Liners, Chimney Rebuilds, Fireplace Service, Chimney Cleaning, Air Duct Cleaning.
Gas fireplaces, Wood fireplaces, Vent Free
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A BBB Accredited Business since
BBB has determined that American Heritage Fireplace & Accessories, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American Heritage Fireplace & Accessories, Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. James Sako, President Mr. John Dunley, Vice President
Fireplaces Stoves - Wood, Coal Mason Contractors Fireplace Equipment - Retail All Other Home Furnishings Stores (NAICS: 442299)
Products & Services
American Heritage Fireplace & Accessories, Inc sells the following brand(s): Dagan, DaVinici, Dimplex, European Home, Firplace Extrordinar, Heat & Glo, Heatilator, IHP, Lopi, Mendota, Montigo, Rais, Regency, Town & Country
American Heritage Fireplace & Accessories, Inc offers the following product(s): All related Hearth Products, Chimney Liners, Gas Fireplaces and Stoves (vented and unvented), Wood burning fireplaces and stoves
Method(s) of PaymentCheck or Charge
Refund and Exchange Policy
In original carton wit 20% restocking fee or even exchange on all stock products
No returns on Custom Orders
Products & Services
This company offers Fireplaces.