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BBB Business Review

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BBB Accredited Business since

The CleanUP Guys, Inc.

Phone: (773) 885-8528 Fax: (773) 347-1737 View Additional Phone Numbers 6650 N Damen Ave, Chicago, IL 60645 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Cleanup Guys, Inc. is a fire and water damage restoration company which provides restoration services for residential and commercial customers. This company serves downtown Chicago and surrounding areas, including Evanston, Des Plaines, Park Ridge, Norridge, Harwood Heights, Niles, Skokie, Elmwood Park, Melrose Park, Franklin Park, Schiller Park, Berwyn, Cicero, Oak Park, River Forest, Forest Park, Summit, Countryside, Hodgkins, Rosemont, Wood Dale, Itasca, Bensenville, Elk Grove Village, Wheaton, Oakbrook Terrace, Wilmette, North Chicago, Glencoe, Lake in the Hills, Batavia, Riverside, North Riverside, Wheeling, Darien, Prospect Heights, Burr Ridge, Northbrook, Deerfield, Morton Grove, Bannockburn, Westchester, Lisle, and Long Grove. Services available from this company include carpet cleaning, rug cleaning and restoration, upholstery cleaning, mold cleaning and remediation, basement cleaning, fire damage remediation, water damage remediation, flood damage cleaning, damage recovery services, junk removal and hauling, hoarding cleanup, carpet drying, and air duct cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The CleanUP Guys, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The CleanUP Guys, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 12, 2004 Business started: 07/02/2002 Business started locally: 07/02/2002 Business incorporated 01/05/2012 in IL
Type of Entity

Sole Proprietorship

Business Management
Mr. Sherman Robinson, Business Manager
Contact Information
Principal: Mr. Sherman Robinson, Business Manager
Business Category

Fire & Water Damage Restoration Water Damage Restoration Water Mitigation Furniture Cleaning Smoke Odor Counteracting Service Water Pollution Control Mold & Mildew Remediation Mold & Mildew Inspection/Removal/Remediation Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Carpet & Rug Cleaners Deodorizing & Disinfecting Residential Remodelers (NAICS: 236118)

Alternate Business Names
The CleanUP Guys

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.