Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

ServiceMaster Restoration by Zaba

Phone: (773) 647-1985 Fax: (773) 647-1987 2912 N Central Park Ave, Chicago, IL 60618

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ServiceMaster Restoration by Zaba is a fire and water restoration company that also provides specialty cleaning services for commercial and residential customers. This business is located in Chicago and in the Skokie area and serves the greater Chicago area and the surrounding suburbs. This company provides fire, smoke, mold, and flood restoration and they offer a variety of services including emergency response, insurance claims handling, adjustments, estate project work, general cleaning, flood control, post-construction cleanup, structural cleaning, hoarder cleanup, trauma cleanup, carpet and upholstery cleaning, and they also provide flooring and tile cleaning. A list of common clients includes commercial property owners, building managers, developers, condo associations, renters, and homeowners.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ServiceMaster Restoration by Zaba meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ServiceMaster Restoration by Zaba include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ServiceMaster Restoration by Zaba
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2010 Business started: 05/06/2006 Business started locally: 05/06/2006 Business incorporated 05/06/2008 in IL
Type of Entity


Business Management
Mr. Neil Zabadneh, President Ms. Diana Rodriguez, Director of Operations
Contact Information
Principal: Mr. Neil Zabadneh, President
Number of Employees


Business Category

Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Water Mitigation Fire & Smoke & Water Clean Up Floor Waxing, Polishing & Cleaning Furniture Cleaning House Cleaning Leather Cleaning Mold & Mildew Inspection Odor Neutralizer Smoke Odor Counteracting Service Ventilating Systems - Cleaning Deck Cleaning and Treatment Mold & Mildew Remediation Mold & Mildew Inspection/Removal/Remediation Cleaning Services Cleaning Services - Commercial Office Cleaning Services - Estate Hauling & Clean Up Services Junk Removal Crime Scene/Trauma Clean Up Furnace Cleaning Post-Construction Clean Up Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Deck Cleaning and Waterproofing Deck Cleaning & Sealing Concrete - Restoration, Sealing & Cleaning Remodeling Services Insurance - Fire & Flood Specialists Fire & Flood Emergency Service Carpet & Rug Cleaners Ceiling Cleaning Deodorizing & Disinfecting Drapery & Curtain Cleaners Duct Cleaning Air Duct Cleaning Residential Remodelers (NAICS: 236118)

Alternate Business Names
ServiceMaster Clean ServiceMaster Restoration by Zaba Chicago Zaba Restoration, Inc.
Additional Information

Emergency fire and water restoration services for commercial and residential clients. Also, provide services in mold, smoke, trauma, hoarder cleanup, carpet, and upholstery cleaning.

Products & Services

This company offers: Carpet Cleaning, Flood and Fire Restoration services in Chicago.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.