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BBB Accredited Business since

ServiceMaster DCS

Additional Locations

Phone: (800) 843-8415 1000 E Oakton St Unit 2734, Des Plaines, IL 60017

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ServiceMaster DCS is a fire and water damage restoration company that provides restoration and cleaning services for commercial and residential customers in cases of fire and flood. This company is located in Wheeling, IL, and serves the northern Chicago suburbs including Buffalo Grove, Long Grove, Deerfield, Riverwoods, Palatine, Arlington Heights, Mt Prospect, Prospect, Northbrook, Glenview, Rolling Meadows, Kildeer, Deer Park, Bannockburn, Lincolnshire, Highland Park, Glencoe, Lake Zurich, Vernon Hills, Des Plaines, Skokie, Evanston, and Lake Forest. This business provides fire and water damage restoration, air duct cleaning, carpet and rug cleaning, commercial office cleaning, crime scene and trauma cleaning, deodorizing and disinfecting, furniture cleaning, glass board-up service, hardwood floor maintenance, mold and mildew remediation, smoke odor counteraction service, and tile and grout cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ServiceMaster DCS meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ServiceMaster DCS include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ServiceMaster DCS
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 29, 2010 Business started: 11/20/2008 Business started locally: 11/20/2008 Business incorporated 12/18/2013 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Imad Achmar, President
Contact Information
Principal: Mr. Imad Achmar, President
Number of Employees


Business Category

Fire & Water Damage Restoration Water Damage Restoration Furniture Cleaning House Cleaning Odor Neutralizer Smoke Odor Counteracting Service Mold & Mildew Remediation Mold & Mildew Inspection/Removal/Remediation Cleaning Services Cleaning Services - Commercial Office Crime Scene/Trauma Clean Up Tile & Grout Cleaning Upholstery & Carpet Cleaning Glass Board - Up Service Remodeling Services Hardwood Floor Maintenance Carpet & Rug Cleaners Deodorizing & Disinfecting Drapery & Curtain Cleaners Duct Cleaning Air Duct Cleaning Residential Remodelers (NAICS: 236118)

Alternate Business Names
Restoration & Cleanup Services, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.