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Find a Location

Omnicon, Inc. has 1 locations, listed below.

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    Business ProfileforOmnicon, Inc.

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.86/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2005

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Omnicon Inc is a locally-owned and operated Damage Restoration Company that has been providing fire, smoke, water, and wind damage restoration services to the greater Joliet, IL area since 2002. Our focus is on the homeowner and providing them with outstanding customer service during every step of the restoration process, and we take pride in our ability to restore our customers' homes to their original, or now improved, condition.
     
     
     

    Business Details

    Location of This Business
    2207 Muriel Court, Joliet, IL 60433-8437
    BBB File Opened:
    3/26/2004
    Years in Business:
    22
    Business Started:
    2/1/2002
    Business Started Locally:
    2/1/2002
    Business Incorporated:
    2/13/2002
    Accredited Since:
    9/1/2005
    Type of Entity:
    Corporation
    Number of Employees:
    25
    Business Management
    • Mr. Mark Miller, President
    • Mrs. Stacy Miller, Corporate Secretary
    • Ms. Fran Klima, Office Manager
    • Ms. Katelyn Miller, Marketing Director
    Contact Information

    Principal

    • Mr. Mark Miller, President
    • Mrs. Stacy Miller, Corporate Secretary

    Customer Contact

    • Ms. Katelyn Miller, Marketing Director

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company was used for restoration, repairs and content removal from a house flood in November 2022. They have yet to complete full restoration, full repairs and our content while returned has been damaged under their storage. They are unprofessional and consistently make excuses for their lack of quality performance. They have contacted my mortgage company directly attempting to get insurance payments directly from them. They have done the same with my insurance adjuster. They have told subcontractors that we do not pay our bills and have not paid them at all which I have email confirmation to the contrary. The owner, ********************* refuses to discuss with me about payments and needs on the house because he needs to talk "man to man" with my husband. I am the homeowner and the insured - not my husband. I have been told by ********************* that these experiences make "a person go temporarily insane" which is inappropriate. The pricing for his work has never been fully calculated so that he can continue to change the final amount due. We have not gotten all credits on the work that our estimate shows and we have paid out of pocket for items and materials for the rebuild that should have been the contractors responsibility. I do not feel we owe this company anymore than the last check I am holding from the mortgage company until all repairs are completed. Omnicon is not an ethical company and they capitalize on catastrophic situations where they victimize the victims. They bully insurance policies and agents in an attempt to get more than desired from policy funds. They should not be trusted and their business model is questionable.
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amit G

    5 stars

    04/17/2024

    Omnicon did a great job in restoring our house. Everybody who works at Omnicon is super helpful and friendly. **** the owner was on-site within an hour of first hearing about the loss to assess and mitigate. It did not feel like that we were dealing with contractors, they all were advocating for us and making sure we don't spend anymore then we need to or want to (specially the project manager ***) we learned so much about the nuances of home restoring and remodeling. I'd recommend Omnicon to everybody.

    Local BBB

    BBB of Chicago & Northern Illinois

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