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Find a Location

New Life Property Restoration, LLC has 1 locations, listed below.

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    Business ProfileforNew Life Property Restoration, LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    NLPR llc is a Storm, Fire and Water damage restoration company which provides disaster remediation services. Our main services are, water and flood remediation, water extraction, mold remediation, wind and hail damage restoration, and
    storm damage. We are a 24 hour service and have a 1 hour response time.

     

    Products & Services

    Roofing, Siding

    Business Details

    Location of This Business
    65 E Palatine Rd Ste 219, Prospect Hts, IL 60070-1845
    BBB File Opened:
    10/7/2008
    Years in Business:
    24
    Business Started:
    8/1/1999
    Business Started Locally:
    8/1/1999
    Business Incorporated:
    12/10/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    8
    Alternate Business Name
    • NLPR LLC
    Business Management
    • Mr. Douglas Klepp, Owner
    Contact Information

    Principal

    • Mr. Douglas Klepp, Owner

    Customer Contact

    • Mr. Douglas Klepp, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    from the hail damge in 2018 my farmers insurance recommended this company for roof replacement. (should have called ******** roofing). the house and garage were completed in a long day. i noticed their air compressor hoses were leaking and many nails were not flush to the shingles...many up 1/8 of inch. New life said they return for 5 years inspection and repair if needed. they did come out 5 weeks later and redid 1/2 of the roof. they have come out for the past 3 **** now. in 2021 they pushed me off for 4 months after *** came out took photos and said would schedule. there are some shingles that need to be replaced due to raised nails. today sept 20 they were to come out...calls and says to reschedule due rto rain. antioch radar doesn't show rain, its all south and his 20 minute call back is 1 hr overdue.this shingle replacement would not take 4 hrs.it has been a huge pain dealing with getting their 'word' for correcting issues.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jon S.

    5 stars

    06/26/2021

    The team at ******** did a fantastic job replacing our aluminum siding and roof after a major hail storm. They were creative, diligent, and thorough in dealing with our insurance company to smooth over any glitches, and the work they did was phenomenal. They did a great job staying on schedule, reassuring us about our questions and concerns, and addressing all of the little details. Neighbors of ours who also suffered hail damaged but went with other companies were envious of the quality of the job NLPR did for us. Our home looks immeasurably better than it did before, and I would definitely hire them again and recommend them to friends and neighbors.

    Local BBB

    BBB of Chicago & Northern Illinois

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