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BBB Business Review

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BBB Accredited Business since

Leads Construction Company LLC

Phone: (630) 685-5300 Fax: (630) 685-5301 16w277 83rd St STE A, Burr Ridge, IL 60527

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Leads Construction Company. is a fire and water damage restoration company which provides renovation and remodeling services to residential, commercial, and industrial customers.



BBB Accreditation

A BBB Accredited Business since

BBB has determined that Leads Construction Company LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Leads Construction Company LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Leads Construction Company LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 02, 1989 Business started: 01/01/1987 Business started locally: 01/01/1987 Business incorporated 11/21/2006 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Carrie Mitchell, Office Manager Mr. Victor R. Postillion, President
Contact Information
Principal: Ms. Carrie Mitchell, Office Manager
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Fire Protection Consultants Fire Protection Contractor Mold & Mildew Remediation Hazardous Material Control & Removal Mold & Mildew Inspection/Removal/Remediation Mold Consulting & Testing Rubbish & Garbage Removal Glass Board - Up Service Fire & Flood Emergency Service Home Repair & Maintenance Residential Remodelers (NAICS: 236118)

Service Area
This company serves the western and northern suburbs of Chicago, including Willowbrook, Countryside, Willow Springs, Justice, Darien, Hodgkins, Naperville, Aurora, Elgin, Schaumberg, Western Springs, Hinsdale, Westmont, Downers Grove, La Grange, Summit, Hickory Hills, Bridgeview, Woodridge, Palos Hills, Lyons, Forest View, Burbank, and Chicago Ridge.
Products & Services

Services available from this company include fire restoration, water and flood extraction, drying, wind repair and reconstruction, debris removal, mold removal and remediation, biohazard removal, roof tarping and board-up, property repair, temporary power provision with lighting and heating, emergency demolition. The company also offers consultation, which can include diagrams, photographs, and unit price estimating, and will work with claim estimators to create a scope of repairs.

Customer Review Rating plus BBB Rating Summary

Leads Construction Company LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.