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Illinois Building Contractors
Phone: (847) 421-5522 Fax: (847) 515-3263 2 Georgetown Ct, Algonquin, IL 60102
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Illinois Building Contractors include:
- Failure to respond to 1 complaint(s) filed against business
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Paul Lin, Owner
Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Residential Remodelers (NAICS: 236118)
THIS LOCATION IS NOT BBB ACCREDITED
2 Georgetown Ct
Algonquin, IL 60102 (847) 421-5522 Directions
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Read Complaint Details
Complaint: June 2014 I phoned **** **** of *** Contracting requesting a quote to replace/rebuild my entire front outdoor porch,including joists, excluding the roof, and using tongue and groove materials to restore the historic character of the original porch. I specified the work to begin no earlier than August 2014. Shortly thereafter, *** **** of *** Contracting arrived to evaluate the project. *** **** later phoned me a proposal of $2550 to complete the requested work to include two persons for two full days of labor, not to include painting which we agreed I would perform the painting myself.I accepted and we further agreed I would be notified when they had a firm date to begin the project. On the evening of July 6, 2014 *** **** phoned me to state he intended to begin the project the following morning. I immediately advised him I was not prepared to move the start date up for several reasons including I would be out of state for several weeks beginning July 9 and therefore unable to immediately paint the porch, additionally I stated I needed to have work performed on the porch roof prior to rebuilding the supporting joists and floor. *** **** stated the porch should be done before replacing the roof and stated he would include patching any leaks prior to rebuilding the porch. He further stated delaying painting the porch due to my out of state trip not interfere with the project's outcome whatsoever. Based on his professional advise, I agreed to allow him to change the schedule for the work to be done.*** **** and another laborer arrived the following morning and began the project. Upon arrival, *** **** asked how I wanted the tongue and groove fastened and I expressed to nail the tongue into the joists. When they left my premises for their lunch break, I inspected the progress of the project and noticed the tear off was complete and the almost half of the new tongue and groove boards were already installed. Additionally, I noted the original joists had not been replaced, the original joists were still in place and being covered by the tongue and groove flooring. The tongue and groove that had already been fastened was riddled with splits preventing secure fastening to the old joists. When *** **** returned I addressed my observations with him and he assured me the joists didn't need to be replaced and he would give me a credit for not using new wood. He further stated he would fill in the wood splits and they would not cause any future issues. The following morning, *** **** returned by himself and performed 2 hours of work before declaring the project complete and absent an invoice verbally requested immediate payment of $2500.00, a reduction of $50.00 off the original quote for not utilizing new joists. I requested a receipt which he reluctantly provided, however, itemization of products and labor was not included on the receipt.Upon return from my trip I immediately began preparing the porch to paint, however painting was impossible due to constant rain the first weeks of August. On August 25, following extreme humid conditions, the boards on the porch buckled and warped severely due to poor fastening and lack of spacing for moisture expansion. I immediately contacted *** **** requesting he resolve the issues which he assured he would. *** **** arrived on August 28 and tore out two boards, replacing one of those with an end board in attempt to remedy the most severe buckle. He then vacated the premise without further discussion and without remedying the remaining buckling. *** **** mailed an additional bill to me, attempting to collect additional charges for the August 28 repair of one set of the buckled boards. He did not return to correct the remaining issues.
Desired Settlement: I am seeking a refund of $1000.00 reflective of 14 hours labor not provided as agreed, substandard material used and substandard workmanship provided. Actual labor was reduced by 14 hours from what was agreed upon. The full scope of the work was not completed. Contractor used the old joists without first consulting with me and receiving my authorization. Contractor used substandard untreated pine wood in an outdoor environment subject to extreme humidity and failed to space the boards appropriately to allow for expansion,failed to adequately fasten the boards and damaged the boards by improper fastener placement. Contractor did not fulfill the scope of work which was to rebuild/restore the porch to it's original historical quality.